City teams attend to high volume storm related electricity faults
11 May 2026
The City of Cape Town’s Electricity teams are actively on the ground, attending to a high number of service requests across the city. Please note that high call volumes and storm-related damage may result in longer outages. Repairs are carried out only when it is safe for teams to do so.
‘We apologise for any inconvenience caused while our teams attend to a high number of service requests in areas of the city.
Strong winds and heavy downpours may continue to damage electricity infrastructure, leading to a high number of service requests. Please note that it is unsafe for our teams to carry out electricity work during heavy rain, strong winds, or flooding. Electricity restoration will be undertaken as quickly as possible, but only when conditions are safe. Residents are advised to keep cellphones charged and ensure backup devices such as Uninterruptible Power Supply (UPS) units and emergency lights are charged and available when required.
‘We remind residents to report their electricity faults to the City via our service channels to only use one reporting channel when reporting so that duplicate service requests are avoided as far as possible,' said the City’s Mayoral Committee Member for Energy, Alderman Xanthea Limberg.
Affected parts of areas include, but not limited to:Gugulethu
Parkwood
Langa
Weltevreden Valley
Hanover Park
Philippi
Brooklyn
Bergvliet
Rondeboscch
Glenlilly
Vasco Estate
Observatory
Sybrand Park
Pinelands
Plumstead
Wetton
Bonteheuwel
Pinati Estate
Ottery
Kenilworth
Wetton
Grassy Park
Lotus River
Claremont
Portlands
Retreat
Soneike
Kenridge
Strand
De Kuilen
Durbanville
Valmary Park
Vredekloof
Ravensmead
Helena Heights
Bo Kaap
Please note:
The City's area outages list is updated as information is received from the Electricity teams. If an area is not included, it does not mean teams are not aware of the matter. Residents in Eskom-supply areas are encouraged to contact Eskom directly regarding their electricity faults.
Electricity services and damage: (please only log on one channel):
Call Centre: 0860 103 089
SMS: 31220 (Free SMS service doesn't apply)
WhatsApp: 060 018 1505
End
Published by:
City of Cape Town, Media Office
